If issue persists run Intel® Processor Diagnostic Tool and let me know if the test passes or not Install this other driver, and then restart the computer one more time Īs soon as the graphics driver has been downloaded on the keyboard press WinLogo key + r, then type in devmgmt.msc, double click on Display Adapters -> Intel HD Graphics -> Driver tab -> Uninstall -> Select the check box Delete the driver software for this device -> OK, restart the computer, and then reinstall the graphics driver with the steps that are on this YouTube video Please install this driver first, and then restart the computer. I would like you to try reinstalling some of the computer drivers in a specific order. Thanks for the additional information you sent to me.
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